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你的规格就是我们的行军命令

What it’s like to work with Joseph Machine to develop a custom lineal processing solution

设备并不便宜. 如果你想投资一条新的直线挤出生产线, 你可能对你的工厂有一个非常具体的目标.

也许你想减少循环时间,减少重制和增加正常运行时间. 或者你已经花了数周的时间来开发一个详细的公司工程规范, 只需要一台满足它的机器.

这就是为什么我们拒绝接受“只看目录”的销售模式.

You already know what you need out of your equipment — and you need us to custom-engineer a machine that meets your exact requirements, 而不是说服你购买我们现有的机器平台.

在这里, we’ll show you what it’s like to partner with us to custom-engineer a lineal extrusion processing line, 从你第一次打电话给我们,直到你的直线处理线, 运行和生产全装配件.

首先,我们听

每一个项目都是从谈论你的需求开始的. 我们会提出正确的问题,更重要的是,认真倾听你的回答.

  • 项目范围- 你到底想要完成什么? 什么零件需要在这台机器上制造? 你想要 获得流水线自动化的劳动和质量效益? 您是否希望材料废品率低于5%?
  • 您的每日吞吐量要求- 你们每天需要生产多少个零件? 你们几班倒?
  • 相关文件, 你能寄给我们你的轮廓图和制造图纸吗? 你有需要我们满足的公司工程规范吗?
  • 〇一般预算考虑 Have you set aside the acquisition budget for a fully automated lineal processing line? 还是你需要 半自动的解决方案 以较低的收购价格? 你需要帮助吗? 量化报废减少的长期价值 或自动化程序?

您的回答将指导我们在设备设计阶段的决策, 因为我们正在开发和完善您的机器概念.

在正确的定制设备设计上进行拨号

有了你们的答案和说明,我们将开始设计过程.

通常, we’ll spend a few days understanding your fabrication prints and analyzing your tolerance requirements (slot position, 部分长度, 斜切成角状, 等.). 然后,考虑操作需求(周期时间、转换等).) into account, our application engineering team will design a custom machine concept.

以下是我们开发的一个概念图:

注意,它调用循环时间计算, and clearly details any fabrication features that are not captured within the scope of the machine design.

We are always transparent as to what a particular design concept will and will not do, 这样你就能做出最明智的决定. If a fabrication absolutely has to be done on this machine — and not secondarily — let us know, 我们将努力实现这一目标.

迭代,直到它刚好合适

Our initial concept details everything our application engineers learned you need from your machine during initial sales conversations.

但这只是个开价. 在我们与您一起回顾概念之后,真正的定制设计过程开始了.

你可能想要添加、删除或改变我们在概念中提出的功能. 这完全没问题——事实上,这是被鼓励的. 我们唯一的目标是为您的操作设计合适的机器, 这通常需要多次设计修改.

最近, we met with a client to review our concept — a two-track machining center that could cut and fabricate two aluminum parts at once. The client stated their daily throughput goals weren’t high enough to justify the addition of the second track. 我们根据他们的反馈改变了设计, 他们得到了更适合他们需求的低成本机器.

We will refine and redesign your machine until it has all of what you need — and none of what you don’t.

It’s this iterative design process that ensures every company we work with squeezes as much productivity as possible from their machine, 不需要多花一分钱.

在签署采购订单前让你清楚地了解成本

在您签署采购订单之前,我们团队会给您发送详细的报价单.

你方报价将包括:

  • 你的机器成本的详细细目
  • The price of all optional features and customizations you discussed throughout the design phase (e.g.切换到艾伦-布拉德利控制)
  • 所有机器特性的详细描述, 包括横向进给, 6, 拳, 钻头组件和人字锯
  • 期望从您的控件和软件包
  • 保修信息, including our commitment to supply you with 24/7 product support and factory-trained field service techs to immediately assist with any warranty needs
  • 订单接受标准,包括零件公差和预期周期

After you sign a purchase order, we will do the work to go from concept drawings to a real machine.

我们始终为客户提供即时更改. 为什么? 因为我们的首要任务是满足您的需求,而不是按目录销售.

开发项目蓝图

手里拿着签好的采购订单, 我们的应用程序团队将开发您项目的订单输入清单(OEC). OEC结合了所有的信息-注释, 文档, 绘图-并将其组合成一个, 全面范围的文档.

就像建筑工程的蓝图, 你的OEC定义了你应该从你完成的机器中期待的东西. It’s the technical scope document we’ll use as our North Star throughout your machine build.

一旦创建了OEC, 我们的机械, 控制和软件工程团队一起确保:

  • 没有技术问题或危险信号
  • 机器的设计满足您的每一个期望, 在整个销售和设计过程中都有详细的记录
  • 所有的东西都会在你的预期时间内交付

在我们内部确认一切正常之后, we’ll loop you in to present your OEC and get your signoff before commencing production.

从开始到结束,完全透明

你将被指派一位专门的项目经理, 谁将是您在整个机器制造过程中的主要联系人.

在循环到您的项目后,您的PM将立即做四件事:

验证您的OEC - Your PM reviews your OEC with fresh eyes, identifying any conflicting or missing information. 这是我们定制构建过程中众多质量控制环节之一.

生成初始项目时间表. This allows your team and ours to agree on tentative dates for key milestones including bill-of-material (BOM) releases, 软件评审, 工厂验收测试等. 您可以查看示例时间轴 在这里.

在Basecamp设置你的项目. Basecamp, 我们的安全项目管理系统, 我们把所有相关文件都存储在哪里, 更新和照片在整个您的机器构建.

Give you a full-access Basecamp login so you can monitor our progress every step of the way 我们让你实时地了解我们在做什么, 以及我们如何在问题出现时进行故障排除. 你还可以在机器制作过程中查看照片和视频.

一旦总理介入, they ensure the entire project runs smoothly — keeping everything on track and keeping you abreast of progress from start to finish.

Expect open and honest communication — we post everything to Basecamp, and you get to see it all.

超越常规的Basecamp更新, your PM will check in with you weekly to answer any questions and make sure you’re up to speed.

下面这样的对话很常见:

您的PM将一步步地引导您完成该过程,直到您的机器构建完成, 准备好接受考验.

尽快解决问题

任何时候出现问题,您的总理将把它委托给我们的ASAP团队. 四人ASAP小组-由我们的工程总监组成, supply chain operations and service — collectively has decades of experience and will quickly map out the most effective way to address any problem.

亲自到工厂进行验收测试

这是主要的事件. 你到我们在迪尔斯堡的设施来, 去宾夕法尼亚一个星期, and we’ll run your machine to ensure it exactly meets the qualification criteria outlined in your OEC.

每个客户的资格标准都是不同的, 但通常包括制造公差, 周期时间目标和切割长度公差.

在这里 is an example of the criteria we used to test a lineal processing line we engineered for a high-end garage door manufacturer:

After the qualification testing, your PM will assign any follow-up items to the appropriate teams. 基本上, they’ll take care of everything required to make sure your machine is plant-floor-ready before we ship it off.

Throughout the week, we encourage you to explore our facility and introduce yourself to our team.

经过一周的测试和关系建立, our clients often leave our plant with many of our team members’ cell phone numbers — from the service technicians to the director of engineering and everyone in between.

有问题随时打电话给约瑟夫团队的成员. Calling them on their direct line will allow you to solve challenges as quickly as possible, 与能最好地回答你问题的团队成员.

现场安装 & 培训

我们会负责一切的-安装你的机器, 训练你的运营商, 回答您的维修技术人员的问题和更多. Our service technicians will typically stay on site at least four days as your team gets acquainted with your new machine.

积极的产品支持

您将获得所有标准产品支持产品:

  • 24/7服务热线
  • 12个月的零部件和服务保修
  • 明确列出关键部件清单 启动你的备件计划
  • 根据您的需要量身定制的服务和维护协议

但约瑟夫的客户支持哲学远远超出了“标准”.”

We have a team of customer service representatives who proactively travel to our customers’ plants on a regular basis to do two things:

  1. Verify that your equipment is still meeting your expectations, part after part and year after year
  2. 发现并纠正你的任何问题

我们不只是等着你打电话给我们,我们就在外面, traveling the country to diagnose and address issues before you have to pick up the phone.

你的成功是我们的首要目标, 从第一次呼叫开始,直到你的机器安装好之后很久.

给我们下达驱逐令

我们跟着你的鼓点前进. 让我们知道我们需要在你的直线加工线上做什么, 我们会实现的.

Or, 如果你想看我们过程的真实例子, 看看以下三个案例中的一个:

  • How a curtain wall manufacturer increased part quality through lineal processing automation

    了解一家大型幕墙制造商如何自动化他们的直线生产线, 并看到了提高的零件质量, 结果是物质产量和利润. ...

  • 主要制造商配备了新的自动窗户制造设备

    Major manufacturer equips new facility with automatic system to make a window per minute...

  • 500,000 cars and counting: Delivering fully automated system for major aluminum manufacturer

    See how Joseph Machine customized the perfect automated extrusion fabrication system for a major automotive aluminum supplier...

让我们来谈谈你梦想中的项目

我们的使命很简单:了解您独特的需求, 然后工程师, 建立和安装符合并超过它们的线性处理线.